House of Leather Frequently Asked Questions. Your question answered
Is House of Leather products are made by real leather?
Yes, everything is made of Full grain leather, sourced from reputable tanneries in Pakistan.
Is House of Leather has physical outlet?
No, we sale only online, although you may visit our workshop located in Karachi.
What is mean by Crazy Horse Leather?
Crazy Horse Leather is a type of full grain cow leather that is known for its distinct, rugged and vintage appearance. ‘Horse’ does not means it is made by horsehide.
Is House of Leather products are handmade?
Yes, all of our leather bags and accessories are made by hand in our factory. We do stitching by machine.
Is House of Leather offers personalization?
Yes, our hot stamping or engraving service allows you to personalize your purchase with your initials.
How do I place my order?
Register yourself or even as guest user. Just click on “Buy Now” under your favourite product. It will proceed you to checkout page. Fill all require details and select payment method.
How I will notify for order confirmation?
You will receive confirmation by email or text message on given mobile number. If you donot receive please send email on customer@houseofleather.pk or whatsapp on 03452182801.
What is the delivery time?
Normally it will take 1 day processing time, and 1 day shipping time for Karachi, however 2-3 days for other cities. If your order is customized we will inform you by making phone call.
What payment type House of Leather accept?
We accept COD, Bank Transfer, Easy paisa etc. For international payment we accept Paypal, credit cards, debit cards etc.
What are shipping cost?
We offer Free Shipping in Pakistan.
How do I track my order?
Log into your account and click on “Track my order”
How do we pack your order?
We pack our leather bags in a non-woven dust bag and then keep in a cart box to keep it safe until your precious companion is in your hands.
Do you offer Gift Packaging?
Yes we offer gift packaging with extra charges. Gift Packaging includes for bags or accessories, non-woven dust covers for bags, customized compliment card.
Let customers speak for us
I've often purchased items from the House of Leather but this was the first time I placed an order for a bigger item. The leather for this colour wasn't in stock but the representative I spoke with, Mr. Asif, was extremely helpful and patient. He was extremely responsive, shared all the details of the bag with me and swiftly answered all my queries. He took my order and this bag was made ready in a few days and received without any hassle. And I am happy to report that the bag, its leather, and craftsmanship were absolutely excellent! We currently have many online leather businesses in Pakistan but House of Leather clearly stands out because of its terrific range and design of products, leather variety and quality, price bracket, and customer service. They're all top-notch!
I've often purchased items from the House of Leather but this was the first time I placed an order for a bigger item. The leather for this colour wasn't in stock but the representative I spoke with, Mr. Asif, was extremely helpful and patient. He was extremely responsive, shared all the details of the bag with me and swiftly answered all my queries. He took my order and this bag was made ready in a few days and received without any hassle. And I am happy to report that the bag, its leather, and craftsmanship were absolutely excellent! We currently have many online leather businesses in Pakistan but House of Leather clearly stands out because of its terrific range and design of products, leather variety and quality, price bracket, and customer service. They're all top-notch!
Was looking for a travel weekender bag. Quality is great, exactly what I was looking for. House of Leather was great at answering questions. Service was exceptional.
Sir I received my parcel and your product is too good and everything is awesome finishing, stitching each and everything ❤️
I purchased it as a present and truly loved it.
I really loved the material and the stitching ..Ma sha Allah ..even the packaging was stop on...keep up the good work!
gorgeous bag, very professional looking
Absolutely love this leather bag! Classy, durable, and super practical. The leather feels premium, and it fits all my work essentials with ease. Looks even better in person!
Only issue: the last leather loop is tight, so it’s tricky to grip and slide the strap out but definitely not a dealbreaker.
It is so perfect and great, thanks.
This is my second bag purchase and I must say every time it’s a pleasure to open the parcel. Timely delivery. Excellent quality and value for money. Not overly priced as some other bags. Highly recommended
I love the finish, I love the size, beautiful and useful piece made out of real leather
Due to Ramadan and eid, parcel got delayed but eventually i got this amazing bag...thanks for awesome services.
Durable quality. Exactly as shown in the picture.. the product was overall great but customer service can be improved
The colour,size and quality of the clutch was good and it was value for money.I received my order on time
The clutches were good,value for money and I received my order on time
