House of Leather Frequently Asked Questions. Your question answered

 

Are House of Leather products made of real leather?

Yes. All House of Leather products are made from 100% genuine full-grain leather, sourced from reputable and trusted tanneries in Pakistan to ensure premium quality and durability. 

What types of leather do you use in jackets and bags?

  • Sheep leather for soft, lightweight jackets

  • Goat leather for durable and structured jackets

  • Cow leather for bags, belts, and luggage

  • Horse Leather – Dense, smooth, and long-lasting

  • Buffalo Leather – Thick, rugged, and extremely durable

Are your leather duffel and travel bags suitable for flights?

Absolutely. Our leather duffel, travel bags, and weekenders are cabin-friendly (size-dependent) and ideal for short trips, business travel, and gym use.

What is the difference between tote bags, handbags, and crossbody bags?

  • Tote Bags: Open-top, spacious, perfect for daily use and work

  • Handbags: Structured and stylish, ideal for formal or casual wear

  • Crossbody Bags: Compact, hands-free, great for travel and daily errands

Are your iPad sleeves and tablet covers padded for protection?

Yes. Our iPad sleeves and tablet covers feature soft inner lining and premium leather outer layers to protect devices from scratches and minor impacts.

What types of wallets do you offer?

  • Men’s Wallets

  • Women’s Wallets

  • Long Wallets

  • Card Holders

  • Travel Wallets
    All wallets are designed with RFID-safe layouts and smart storage.

Do you offer travel kits and toiletry bags?

Yes. Our leather travel kits and toiletry bags are designed for organized packing and are ideal for business trips, Umrah, Hajj, and vacations.

Are your passport covers and travel wallets suitable for international travel?

Yes. Our passport covers and travel wallets fit Pakistani and international passports and include slots for boarding passes, cards, and cash.

Do you sell leather jackets for men and women?

Yes. We offer:

  • Men’s leather jackets

  • Women’s leather jackets

  • Goat leather jackets (men)

  • Sheep leather jackets (men)

What is the difference between goat leather and sheep leather jackets?

 

  • Goat Leather Jackets: More durable, structured, and long-lasting

  • Sheep Leather Jackets: Softer, lighter, and more comfortable

How do I choose the right leather jacket size?

We recommend checking our size chart and measuring your chest, shoulders, and sleeve length. If you are between sizes, choose the larger size for comfort.

How should I care for leather bags and jackets?

  • Avoid water exposure

  • Clean with a soft dry cloth

  • Use leather conditioner occasionally

  • Store in a dust bag away from sunlight

Proper care ensures long life and natural aging.

Do your leather products come with a warranty?

Yes. All products are quality-checked and come with a manufacturing defect warranty. Natural leather marks are part of genuine leather and not defects.

Are the colors and textures the same as shown online?

Genuine leather has natural variations, so slight differences in texture and shade may occur. This is a sign of authenticity, not a flaw.

Does House of Leather have physical outlet?

No, we sell only online, although you may visit our workshop located in Karachi & Lahore.

 What is mean by Crazy Horse Leather?

Crazy Horse Leather is a type of full-grain cow leather that is known for its distinct, rugged and vintage appearance. ‘Horse’ does not means it is made by horsehide.

Is House of Leather products are handmade?

Yes, all of our leather bags and accessories are made by hand in our factory. We do stitching by machine.

Does House of Leather offer personalization?

Yes, our hot stamping or engraving service allows you to personalize your purchase with your initials. 

How do I place my order?

Register yourself or even as guest user. Just click on “Buy Now” under your favourite product. It will proceed you to checkout page. Fill all required details and select payment method. 

How will I notify of order confirmation?

You will receive confirmation by email or text message on given mobile number. If you donot receive please send email on customer@houseofleather.pk or WhatsApp on 03452182801.

What is the delivery time?

Normally, it will take 1 day processing time, and 1 day shipping time for Karachi; however 2-3 days for other cities. If your order is customized we will inform you by making a phone call.

 What payment types does House of Leather accept?

 We accept COD, Bank Transfer, Easy Paisa etc. For international payment we accept PayPal, credit cards, debit cards etc.

What is the shipping cost?

We offer Free Shipping in Pakistan.

How do I track my order?

Log into your account and click on “Track my order” 

How do we pack your order?

We pack our leather bags in a non-woven dust bag and then keep in a cart box to keep it safe until your precious companion is in your hands.

Do you offer Gift Packaging?

Yes we offer gift packaging with extra charges. Gift Packaging includes for bags or accessories, non-woven dust covers for bags, customized compliment card.