Shipping Policy

Domestic Shipping (Pakistan)

  • Available carriers and services: Leopards Courier 

  • Processing time: Orders are processed within 1-2 business days (excluding holidays) after order confirmation. You’ll receive a confirmation email with tracking details once your order ships.

  • Estimated delivery times:

    • Big Cities: 2 days

    • Remote Areas: 3-4 days

  • Shipping rates:

    • Free Shipping for Pakistan only

  • Order tracking: All shipments come with a tracking number. You can track at https://www.leopardscourier.com/tracking or via your account.
  • Address requirements: Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect addresses provided by the customer.
  • Local pickup: If applicable, customers may choose local pickup from workshop located at North Karachi, subject to availability and business hours.
International Shipping
  • Available Couriers: DHL, FADEX, Skynet, UPS (according to destination) 
  • Processing time: Orders are processed within 1-2 business days after payment confirmation.
  • Estimated delivery times (may vary by country and customs clearance):
    • Standard international: 5-7 business days
  • Shipping rates and duties:
    • Rates are calculated at checkout based on destination, weight, and service level. (25 to 40 USD upto 1Kg) 
    • Duties and taxes: Customers are responsible for all applicable duties, taxes, and customs charges unless stated otherwise. In some cases, DDP (Delivered Duty Paid) may be available for select destinations.
  • Customs and compliance:
    • We declare accurate item descriptions and values on all shipments. If a shipment is held by customs, delivery times may be extended.
  • Tracking and delivery:
    • International shipments include a tracking number where available. Tracking may be limited once the package clears customs.
    • Delivery footprint and signatures: Some destinations may require a signature upon delivery; others may offer door-to-door delivery without a signature (depending on carrier and destination).
  • Returns from international shipments: Returns follow our standard return policy. Import duties and taxes paid on return shipments are the customer’s responsibility unless otherwise specified.
  • Packaging: We use secure, recyclable packaging to protect items in transit.
Contact and Support